Privacy Policy

Privacy Policy

This Privacy Policy explains how OnConvert, operated by Dado Cosic as a sole proprietor (“we”, “us”, “our”), collects and processes information when you use our file-conversion Service. We respect your privacy and comply with all applicable data protection regulations, including the GDPR.

1. Personal Information We Collect

You may use the Service without providing personal details. We do not sell, rent, or share personal information with third parties for advertising purposes.

We process minimal technical data necessary for operating the Service, including:

  • IP address (processed for security, fraud prevention, and service functionality)
  • Browser type and device information
  • File types, conversion duration, and success/error indicators

This information is processed under our legitimate interest to operate and secure the Service.

2. Email Addresses

You do not need to provide an email address to use the Service. If account features or paid functionality are added in the future, email addresses will be collected only for account access or purchase management. Email addresses will never be sold or rented.

3. Exceptional Disclosures

Data may be disclosed only if required by law, in response to a valid legal request, or to prevent fraud or physical harm. No other disclosure is made.

4. File Handling & Storage

Uploaded files are processed automatically and are not manually reviewed. Input files and output files are stored only temporarily and deleted shortly after processing. We do not create backups and cannot restore deleted files.

5. Security

All communication between your device and our servers uses encrypted connections when available. We take reasonable steps to protect files, logs, and technical data from unauthorized access. However, no online service can guarantee absolute security.

6. Your Rights

Under the GDPR, you have the right to request access to your personal data, correction of inaccurate information, deletion of data, and limitation or objection to processing where applicable.

If account features are added later, you may request deletion of your account and associated data at any time.

7. Cookies, Analytics & Ads

This website may use cookies to store preferences and improve functionality.

We may use analytics tools (such as Google Analytics with IP anonymization) to measure usage patterns. Analytics data may include non-personal information such as device type, pages viewed, and time spent on the website.

Advertising networks may use cookies or similar technologies to display relevant ads. These partners operate under their own privacy policies.

8. Links to Third-Party Websites

The website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before sharing personal information.

9. File Processing & Data Roles

All files uploaded to the Service are processed automatically and exclusively for conversion purposes. We do not extract personal information from files. Files are deleted automatically after a short retention period.

10. Payment Information

All payment processing is handled securely by our payment provider, Paddle.com, acting as Merchant of Record. Paddle may collect billing details, IP address, device information, and transaction details under their own Privacy Policy. We do not store payment card information on our servers.

11. Data Location

Technical data may be processed on servers located within the EU or by service providers operating in other jurisdictions with adequate data protection safeguards.

12. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the Service indicates acceptance of the updated Policy.